How to choose an education agent

Education agents help with providing information about studying overseas and the process of organising your living and learning experience in Melbourne, Victoria. Using an education agent can help you save time and effort when applying for a course, but it’s important to understand the role of an agent and read the paperwork before you sign.

How do I choose an agent?

You should only use education agents registered with your chosen provider, which must be listed on their website by law. Using sub-agents or those not listed on the providers website is risky and not supported by quality education providers.

The best way to locate a reliable, trusted agent who meets the highest standards is:

  • Collect and compare information from more than one agent
  • Use an agent who specialises in Australia
  • Ensure you know all costs – ask for a summary
  • Ensure the agent is registered

Be aware that some agents only represent one of two institutions and will make a commission from them, rather than charge you a fee.

Where do I find an agent?

Pier Online and Australian Embassies and Diplomatic Posts in your country provide a list of registered Australian education agents in your area. Do not use education agents for migration advice unless they are Registered Migration Agents.

Be aware of:

  • Agents who give false information about getting permanent residency in Australia
  • Agents who ask you to sign a document without reading it through
  • Agents who promise a well paid job in Australia; or guarantee you a student visa or residency

How long will the process take?

The process of finding an agent, deciding on a course, applying and being accepted can vary. Ensure you have enough time to prepare your application.

If a registered education agent has arranged a short study tour for you, they may also be able to handle your visa application.

You must arrange travel or private medical insurance for yourself and any dependents travelling with you if you plan to visit Victoria on one of these visas.

 A few things to remember

  • An agent cannot guarantee you a job.
  • An agent cannot guarantee you residency
  • An agent cannot guarantee you entry to any university
  • An agent should always let you read through paperwork before signing
  • Remember to get copies of anything that you sign
  • You must sign a written agreement with the university before paying any tuition fees
  • Agents should not give migration advice unless they are also registered Migration Agents

 For more information, find out about choosing an education agent on the Study Melbourne website.


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